retail loan business
The digital race has only just begun, yet speed and efficiency are increasingly becoming key factors for success. The biggest lever here is digitalisation.
The loan business represents a major source of earnings for the financial sector. Continuously evolving market conditions call for permanent monitoring and an adaptation of value-creation processes.
The loan business is our field of expertise: sales, product management, credit risk management, process design (incl. sourcing), receivables management and work out as well as the selection and introduction of IT systems are our core competencies.
Pressure in terms of margins, costs and competition in the loan business is enormous and poses great challenges for the credit industry. The loan business is no exception when it comes to digitalisation. The market for internet intermediaries is continuously expanding at the expense of traditional physical branches. This places permanent pressure on credit institutions to monitor and optimise their organisational structures and processes as well as the interfaces along their value chains.
The loan business forms an elementary part of the retail and wholesale business of the financial services industry. Interest income has a significant influence on the operating results of credit institutions. Changes in business and IT are imperative in order to fulfil market requirements and to stabilise the earnings situation.
|According to a study carried out by plenum AG, 46 % of respondents consider the degree of standardisation in the loan business to be average. Only 7 % report a high degree of standardisation.||Application processing and the subsequent loan decision are considered to have the greatest need for standardisation. This is followed by a high need for standardisation in sales, loan finalisation and risk monitoring.|
The question ist not whether changes need to be made in the lending process, but when. The aim is to avoid surprises and to prepare in good time.
This is where our expertise lies!